Please contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app.

Please watch our helpful Tutorial video: LINK

Yes, in GPX and PNG format.

Yes, simply turn off the Security feature or turn on silent mode feature. Here is the LINK

Simply head to the appropriate apps tore for your phone and press update

The app provides useful data, such as mileage and average speed, which can aid in motorcycle maintenance and servicing. It also shows your motorcycles battery levels and will send notifications if the battery level is low. Additionally you can set custom notifications for maintenance checkups etc.
For more information please watch our tutorial video: LINK

We value your feedback! You can submit your suggestions or feedback to us directly through email or messenger or join our devoted Facebook community called SIZZAPP Community and discuss the device with other app enthusiasts.

 Yes, the SIZZAPP app is available for both Android and iOS devices. You can download it from the Google Play Store and the Apple App Store.

Check you you mobile phones internet connection and if that is fine try reinstalling the app on your phone

If you have this issue, please contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app.

Within the app

For more information please watch our tutorial video: LINK

Yes, there are multiple ways of sharing your location with both app users and non users, please watch the app tutorial video for a visual example of this. 

For more information please watch our tutorial video :  LINK  

Yes, the SIZZAPP app provides a detailed trip history and analytics section , just press on the map from the main dashboard and then on the trips widget on the bottom left corner of your screen. 

The data is stored in SIZZAPP servers for 2 Years.

The device still keeps tracking and will update your info once it regains connection with a network

Please send us some screenshots from the app as well as your IMEI and contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app.

Please send us your IMEI and contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app.

Yes, you can access your SIZZAPP account from multiple devices simultaneously, such as your smartphone and tablet as long as you log in with the same account. You can use differing methods of authorization for different device brands and you can manage those methods within the application.

 While the app requires an internet connection for real-time tracking, the SIZZAPP MAX GPS tracker continues to store data internally when offline. Once it regains a cellular connection, it syncs the stored data with the app.

The SIZZAPP MAX device generates a new position record on each of the following events whichever occurs first: angle change for more than 10 degree, or distance change for more than 500 meters, or a speed value change for more than 50 km/h.

The SIZZAPP MAX device generates a new position record on each of the following events whichever occurs first: angle change for more than 10 degree, or distance change for more than 500 meters, or a speed value change for more than 50 km/h.

Every 5 seconds.

Once a month we have system updates and all-around bug fixes, feel free to contact us with any recommendations on how to improve the app and for our next update. 

Please contact us via emails: 

support@sizzapp.com, info@sizzapp.com, messenger or directly through the app. 

The SIZZAPP Max GPS tracker provides accurate real-time location updates, typically within a few meters. 

However, it also depends on how and where you have mounted the device as we reccomend you install it face-side up under your seat. 

Yes, the SIZZAPP GPS tracker is designed to be waterproof, with IP67 rating - ensuring durability and reliable performance in various weather conditions.

We recommend you check the battery levels on the app at least once a week as it does depend on the type of battery your motorcycle has. We also recommend you turn on notification for low battery.

Be aware that some Motorcycles have small batteries and you should check the battery levels every 3 days.

The Internal battery has 170 mA capacity, which will last 3 hours in active mode and up to 24 hours in deep sleep mode once the device is disconnected.

SIZZAPP Max is designed to be compatible with most motorcycle models as long as they have a battery.

 However, we recommend checking the product specifications, voltage and dimensions to make sure it will fit your bike. The device will not work with 6V batteries.

We do recommend attaching under your seat, preferably face-up for the best connection. If you don’t have space there, you can install it vertically as well.

Please send us your IMEI and contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app.

While SIZZAPP is primarily designed for motorcycles, many users have successfully used it to track other vehicles or assets.

Please send us the issue description, IMEI number, screenshots from the app and SIM card number which can be found on the back via email or messenger.

 If you have this issue, please contact us via emails: support@sizzapp.com, info@sizzapp.com, messenger or directly through the app. 

Follow the instructions in the link below.

Video Link

Connect the two wires, follow the step-by-step video

The installation process is straightforward. We provide detailed instructions with the device. 

Simply use the sticky pad to attach the device preferably under your seat faced up and connect the +/- wiring to the appropriate battery knobs. 

Possibly, if you choose UPS as a delivery method.

Yes, you can return the device within 14 days of receiving it

The tracking ID should fall in you email within 1-5 working days.

The simple answer is NO, SIZZAPP is not permitted to share user data with 3rd parties, unless the user asks to do so.

Absolutely!

We take data privacy and security seriously. SIZZAPP employs industry-standard encryption protocols to safeguard your personal information and motorcycle data.